Minnesota Valley Professional Building
1000 W 140th St, #100
Burnsville, MN 55337
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Prescription Refills

Who do I call for a prescription refill?

Due to the large number of calls for prescription refills, we ask that you call your pharmacy first to get your refill. The pharmacy will then call us for approval.

We want to make things as easy for you as possible. By following the easy steps indicated above, we will be better able to serve you and your family.

Make sure when you start running low on your medication, that you call your pharmacy for a refill. It is advisable to get a refill of your medication when you have a 5 - 7 day supply remaining. This is a good practice to insure that you do not run out of your medication.

If the provider at Burnsville Family Physicians is unable to refill your prescription because you need to be seen for an office visit, many times the pharmacist is able to give you a couple of pills to get you through until you can be seen here. This pertains mainly to blood pressure and thyroid medications. Because we care about your health, it is our recommendation that you not wait that long to get your medications refilled.

Mail Order Prescriptions

Patients who will be using a mail order pharmacy benefit need to inform their primary provider at the time of their office visit. Since most mail order pharmacies prefer a prescription written for a three month supply with refills for a year, Burnsville Family Physicians requires that all NEW mail order requests be made at an office visit. This is to insure that your primary provider can review your medications and the conditions that require those medications.

All patients are required to be seen at least once each year to renew medications. Sometimes, further follow-up is needed to determine progress and the need for a medication change. We understand that this may pose an inconvenience to you, however, we feel that it is in the best interest of your health. 

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